Frequently asked questions

Clear answers for patients, families, referrers, and legal professionals before arranging a consultation with Harry Benjamin-Laing.

Before your appointment

Do I need a GP referral to see you?

You’re welcome to contact us directly to arrange a consultation — you don’t need a GP referral to be seen privately. That said, if your GP has already assessed your condition, a referral letter can be helpful as it gives us useful background information before we meet.

Which insurers do you work with?

We work with all major private health insurers. If you’re planning to use insurance, we’d recommend confirming your policy covers hand and wrist surgery before booking, and we’re happy to provide your insurer with any documentation they need. We also welcome self-pay patients.

What should I bring to my first appointment?

Please bring any relevant imaging you’ve had done — X-rays, ultrasound scans, or MRI scans — along with any letters from your GP or previous specialists. If you’re using private health insurance, bring your membership number and any pre-authorisation details. Most importantly, bring a clear account of your symptoms: when they started, what makes them better or worse, and how they’re affecting your day-to-day life.

Where are you based?

I see patients at The Sloane Hospital in London and in Milton Keynes. Full address details and directions are available on the Contact page.

Understanding your condition

How will I know if I need surgery?

Surgery is never the first conversation. At your consultation, we’ll talk through your symptoms in detail, review any imaging, and examine your hand and wrist carefully. Many conditions respond well to non-surgical treatment — including splinting, physiotherapy, or injection — and we’ll always explore those options first. If surgery is the right path, I’ll explain exactly what it involves, what to expect during recovery, and what outcomes are realistic.

What’s the difference between a consultation and having a procedure?

Your initial consultation is a dedicated appointment to assess your condition, discuss your history, and agree on a plan. No procedures take place at a first consultation. If treatment — surgical or otherwise — is recommended, this is arranged separately, giving you time to consider your options and ask any further questions.

Can I come for a second opinion?

Absolutely. Second opinions are a routine and entirely reasonable part of good medical care. You’re welcome to bring any previous reports, imaging, or letters, and I’ll give you an honest, independent assessment of your situation.

Surgery & recovery

Will I need a general anaesthetic?

Most hand and wrist procedures are performed under local or regional anaesthetic — meaning you’ll be awake but completely comfortable, with the area numbed so you feel nothing. General anaesthetic is sometimes used for more complex operations or where patient preference dictates. We’ll discuss the most appropriate option for your procedure at your consultation.

How long will I be off work after surgery?

Recovery time varies considerably depending on the procedure and the nature of your work. Many patients with desk-based jobs return within a week or two after minor procedures. More physically demanding roles may require a longer period away. I’ll give you a realistic, personalised estimate at your consultation — and a formal fit note if needed.

When can I drive again?

This depends on the procedure, which hand was operated on, and whether you drive a manual or automatic vehicle. As a general rule, you need to be able to perform an emergency stop safely before returning to driving — which typically means good grip strength and no pain on sudden movement. We’ll give you clear guidance specific to your surgery.

Will I need physiotherapy after surgery?

For many hand and wrist procedures, rehabilitation is an important part of your recovery. We work with experienced hand therapists and will refer you as appropriate. Therapy helps restore strength, movement, and function — and the quality of your rehabilitation can significantly influence your long-term outcome.

What are the risks of hand surgery?

Like any surgical procedure, hand surgery carries some risk — including infection, scarring, nerve or vessel injury, stiffness, and, in rare cases, complex regional pain syndrome. I’ll talk through the specific risks relevant to your procedure in detail before you consent to any surgery, so you can make a fully informed decision.

Medico-legal & other enquiries

Do you provide medico-legal reports?

Yes. I accept instructions in both personal injury and clinical negligence cases involving hand and wrist conditions. I’m an accredited expert witness and experienced in preparing reports for solicitors, insurers, and the courts. If you’re a legal professional looking to instruct me, please get in touch via the Contact page.

Do you see patients for conditions beyond hand and wrist surgery?

My specialist focus is the hand, wrist, and upper limb. If you’re unsure whether your condition falls within my area of expertise, please don’t hesitate to contact us — we’ll let you know whether I’m the right person to help, or point you in the right direction if not.

Still have a question? Contact the practice and we’ll help you decide the best next step.

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